Conflict Resolution

By following these steps, you can keep your edge while encouraging cooperative, rather than competitive, behavior in conflict management. … Learn More About This Program

When parties can trade on their preferences across different issues, they reduce the need to haggle over price and percentages. But are there ways to avoid conflict in other types of negotiation? … Learn More About This Program

Although Elfenbein and her colleagues did find that negotiators performed at a similar level from one negotiation to the next, to their surprise, these scores were only minimally related to specific personality traits. And traits that are basically unchangeable, such as gender, ethnic background, and physical attractiveness, were not closely connected to people’s scores.

A small … Learn More About This Program

To hear some tell it, we are experiencing an epidemic of conflict avoidance, finding new ways to walk away from conflict rather than engaging in interpersonal conflict resolution. Ghosting, for example—ending a relationship by disappearing—has become common. Numerous tech companies are being criticized for laying off people via email rather than in person. Many people … Learn More About This Program

Among the many causes of conflict, taboo issues that arise in negotiation and other realms can be difficult to address. Here’s how to identify and broach these hot-button issues. … Read Causes of Conflict: When Taboos Create Trouble

When negotiators get along well, creative problem solving is easy. When they become upset, however, they seem to forget everything they know about finding joint gain, to the point of giving up tangible wins simply to inflict losses on the other party. This is especially true in high-profile negotiations that turn nasty. … Learn More About This Program

Negotiating conflict can be one of the most challenging tasks facing workplace teams and groups. Here’s why it’s important to face conflict directly. … Read Negotiating Conflict in Teams

When it comes to conflict resolution, surprisingly useful nuggets of advice come from the realm of international conflict. Take the Camp David Accords of 1978, as described minute-by-minute by Lawrence Wright in his new book, Thirteen Days in September. U.S. President Jimmy Carter made history by negotiating a peaceful end to the conflict between Israel … Learn More About This Program

The longer a dispute drags on, the less likely a collaborative solution often appears to be. But that view may be pessimistic: At a certain point, the time will be ripe for agreement. A labor dispute between the Minnesota Orchestra’s musicians and management highlights negotiation mistakes that can drive us apart—and ripeness theory suggests how … Learn More About This Program

In negotiation, when deeply held beliefs and principles are at stake, typical strategies to resolve conflict may fail, whether in family conflict scenarios or in business. These three tailored strategies to resolve conflict over core values can help. … Learn More About This Program